The Ritz Carlton Hotel, Central Park, is one of the most elegant and romantic hotels in the world, even for its employees. When Carl, a seasoned member of the maintenance team, meets Dylan, a younger bellboy, their attraction is undeniable. Carl and Dylan meet in rooms recently vacated by guests and slowly forge a relationship. Dylan tells Carl he has always dreamed of spending a night in the hotel as a guest, and Carl is determined to find some way to make Dylan's dream come true.